LanQuick Account and Data Deletion
This page explains how LanQuick users can request deletion of their account and personal data associated with the LanQuick mobile app.
Delete your account in the app
- Open the LanQuick mobile app.
- Go to the Account or Profile screen.
- Choose Delete account.
- Confirm the deletion request shown in the app.
Request deletion by email
If you cannot access the app, send an account deletion request to destek@miregitim.com.tr from the email address used for your LanQuick account. Include "LanQuick account deletion request" in the subject line.
Data deleted
When an account deletion request is completed, LanQuick deletes or anonymizes account identifiers and learning data that are directly associated with the account, including:
- Email address and login identifiers.
- Profile details stored for the account.
- Learning progress, scores, review history, and study reports.
- App-side account records used to synchronize lessons and premium access.
Data that may be retained
Some records may be retained where necessary for legal, security, fraud-prevention, accounting, dispute-resolution, or platform compliance purposes. This may include subscription and purchase records provided by Google Play or Apple, support correspondence, security logs, and records required to prevent abuse. Backup copies may remain for a limited period and are removed according to normal backup rotation, usually within 90 days.
Partial data deletion
You may also request deletion of specific data without deleting your full account. Send the request to destek@miregitim.com.tr and describe the data you want removed.
Processing time
In-app deletion is processed immediately where technically possible. Email requests are reviewed and processed within a reasonable period, usually within 30 days after we verify the account owner.
Contact
For privacy, account, or deletion requests, contact: destek@miregitim.com.tr